Privacy Policy

Privacy Policy for Angelica Luxe Interiors
Effective Date: November 20, 2024

Introduction

Welcome to Angelica Luxe Interiors (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, angelicaluxeinteriors.com (“Website”), or engage with our services. We are committed to safeguarding your privacy in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Data Controller Information

  • Business Name: Angelica Luxe Interiors
  • Email Address: qualiaoasis@gmail.com
  • Business Address: Encuentro Beach, Sosua, Dominican Republic

If you have any questions about this Privacy Policy or your data, please contact us at the email address above.

2. Data We Collect

We collect the following personal data:

a. Data You Provide Directly:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through third-party payment providers)
  • Any information you provide in inquiries or customer support requests

b. Data We Collect Automatically:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on the Website
  • Cookies and similar technologies (see our Cookie Policy for details)

c. Data from Third Parties:

  • Social media profiles (if you interact with our Website via platforms like Instagram or Facebook)

3. How We Use Your Data

We process your personal data for the following purposes:

  1. To provide and deliver products and services to you.
  2. To communicate with you regarding your orders, inquiries, or customer support.
  3. To personalize your experience on our Website.
  4. To send marketing emails, offers, and promotions (with your explicit consent).
  5. To improve our Website, products, and services.
  6. To comply with legal obligations and resolve disputes.

4. Legal Bases for Processing Data

We process your data based on the following legal grounds:

  • Performance of a Contract: To fulfill your purchase or service requests.
  • Consent: For marketing communications (you can withdraw consent at any time).
  • Legitimate Interests: To enhance our Website and services.
  • Legal Obligations: To comply with tax, accounting, and other legal requirements.

5. Data Sharing

We do not sell your personal data. We may share your data with trusted third parties, including:

  1. Service Providers: Payment processors, shipping providers, and IT support.
  2. Analytics Tools: Google Analytics or similar tools for website performance tracking.
  3. Legal Authorities: When required by law or to protect our legal rights.

All third parties are obligated to handle your data securely and in compliance with GDPR.

6. Data Storage and Retention

We store your data securely on servers located in the Dominican Republic or trusted third-party data centers.

  • Retention Period: We retain personal data only as long as necessary for the purposes outlined above or as required by law. For example:
    • Order information is retained for tax and legal purposes for a minimum of 7 years.
    • Marketing data is retained until you withdraw consent.

7. Data Security

We implement robust security measures to protect your data, including:

  • Encrypted data transmission using SSL certificates.
  • Secure storage systems with restricted access.
  • Regular monitoring for vulnerabilities and breaches.

While we strive to protect your personal data, no system is 100% secure, and we cannot guarantee absolute security.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Erasure: Request deletion of your data where applicable.
  • Restriction: Limit the processing of your data.
  • Data Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to processing based on legitimate interests or for direct marketing.
  • Withdraw Consent: Revoke consent for marketing communications at any time.

To exercise these rights, please email us at qualiaoasis@gmail.com. We will respond within one month, as required by GDPR.

9. International Data Transfers

As we are based in the Dominican Republic, your data may be processed outside the EU. We ensure appropriate safeguards are in place to protect your data when transferred internationally, in compliance with GDPR.

10. Cookies

Our Website uses cookies to enhance user experience. For detailed information about the types of cookies we use and how to manage your preferences, please see our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be revised accordingly.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

By using angelicaluxeinteriors.com, you agree to this Privacy Policy. Thank you for trusting us with your data.